Making a decision on which we design agency is right for your next project can be an intimidating process. Here are a few questions are web design and WordPress development teams get asked all the time.

Do I need to buy my domain?

If you want to. However, if you would rather hand the task over to us, you are more than welcome.

WHAT IF I NEED TO PURCHASE MY DOMAIN?

Go ahead. Once you’ve sorted your domain out, we can take things from there. However, if you need help, feel free to ask.

What is web hosting?

Every website needs a good, stable, reliable host, where all your website files are safely stashed. A host is what lets people access your site and the information contained on it. We can recommend an excellent website hosting company, an organisation we trust with our site. Host your site via us and you’ll enjoy reliable, professional, secure service 24/7/365. Which means you can sit back, relax and focus on growing your business. Here’s a link to more information about our hosting services.

How long does it take to build a website?

It depends. Some sites take hundreds of hours to design and build; others take much less time. Every site is unique; every customer is unique, every business has its unique requirements. We do not do guesswork. We’ll take great care to understand yours from the top-down, before giving you an intelligent, informed estimate of how long the job will take.

How much does a website cost?

The fees attached of creating a new website depends on exactly what you need, how many pages, the content on those pages, all sorts of things. We never just stick a finger in the air and make a wild guess. We’ll find out everything we need to know before providing a fair, accurate and sensible quote for your particular project. Want learn more about the way we price our work? Here’s a link to our pricing page.

ARE THERE ANY OTHER COSTS FOR MY WEBSITE?

If you host through us, there are hosting charges.You will have the option to move onto one of our on-going support plans. Equally, if you want us to continue to improve your search engine positions – then on-going search engine optimisation is a paid service. Other than that, we always make extra charges – if there are any – crystal clear up front so you know exactly where you stand.

Do you work internationally?

It does not matter where you are based. Like all the best web design teams we harness the considerable power of Skype and InVision to drive excellent communication. Our WordPress development partners, Avada, are over in the USA, and we’ve collaborated very successfully with them for years. The same goes for your business. Wherever you are based, you’ll enjoy top class service and seamless communications.

I see you work with large companies. Do you also work with local firms?

We work with big ‘blue chip’ clients as well as smaller businesses of every shape, size and flavour. Whoever we are working with, whether it is a household name celebrity or a local business just down the road, we bring the same set of skills to bear on your project and deliver the same level of dedication.

DO YOU REFRESH EXISTING WEBSITES?

Yes. Sometimes it is not necessary to reinvent the wheel… you just need new tyres. If your current site needs a facelift, we’ll tell you instead of recommending a brand new site.

Will you design our site in collaboration with our developers?

Yes. We are happy to provide the design side of things and work closely with your developers to build it. We ask that you give us reasonable access to your developers as they will need to be a part of the design process, informing what we do and how we do it. There’s no point us turning up with something your developers do not then want to build.

Do you offer on-going help with our new site?

Now and again a client is happy to go their way and take full responsibility for ongoing website updates, security patches, content amends and so on. However, most people prefer to hook into one of our great value support plans, designed to keep their website in tip top condition into the future. It is entirely up to you, depending on your inclinations, experience, expertise and skills. If you’d like to know more, here’s a link to our support plan page

CAN YOU HELP ME ‘GET UP GOOGLE’?

A page one position in the Google search results is like gold dust. Not so long ago it was relatively easy to achieve. These days it is a lot more challenging, and getting it wrong can affect your reputation. The only guaranteed route to a page one position is through Pay Per Click; AKA paid advertising. If anyone tells you he or she can ensure you a page one slot through natural SEO, walk away. Having said that, we know exactly what to do to maximise your chances and we have all the necessary SEO expertise at our fingertips as well as a proven track record.

CAN YOU WRITE THE CONTENT FOR MY SITE?

Yes. We can provide original, intelligent, interesting, relevant SEO-friendly content for your website, blog and online advertising materials, the kind of content prospects love to read and share, and which drives healthy levels of response and conversion. We can also write copy for printed collateral like leaflets and brochures.

Can you help with my social media?

We know that social media marketing is about much more than simply posting Tweets for you. It is a strategy thing, a tactical thing, and it is worth doing properly. We’ll explore the potential together, figure out a suite of achievable goals and make a plan to achieve these aims. Then we’ll help you get there.

HOW MUCH DOES A WEBSITE COST?

It depends what you need, but you can rest assured we deliver the best possible value for money and it won’t break the bank. Why not ask for a quote? There’s no obligation and we won’t sulk if you say ‘no’!

Can you run online marketing campaigns for us?

We know how to create a potent blend of online marketing and SEO to support your business’s brand and search visibility, and the results speak for themselves. If you need expert help with digital marketing, we’ll be delighted to pitch in and make good things happen.

ARE THERE ANY OTHER COSTS FOR MY WEBSITE?

If you host through us, there are hosting charges. Other than that, we always make extra charges – if there are any – crystal clear up front so you know exactly where you stand.

WHAT HAPPENS TO THE COPYRIGHT OF MY WEBSITE IF I MOVE TO ANOTHER PROVIDER?

Your site is yours. You can move if you like, and we will never penalise you for it.

WHAT IS WORDPRESS?

WordPress is a free (AKA ‘open source’) platform on which website designers and developers like us build websites. It provides all the flexibility and functionality we – and you – you need without having to resort to raw code. We love it, as do millions of business owners. The back end CMS is beautifully simple and intuitive. You get thousands of stunning ready-made themes to choose from. And we can use it to create any kind of online presence you want, from a basic brochure website to an all-singing, all-dancing forum or a complex ecommerce site selling thousands of products.

IF WORDPRESS IS FREE, WHY DO I PAY FOR YOUR SERVICES?

WordPress is free to use. We charge you for design and development services but once your site is finished, you don’t have to pay any ongoing costs for using the platform itself.

CAN YOU CONVERT MY EXISTING WEBSITE INTO WORDPRESS?

Yes, we can migrate your website to WordPress. And unlike many agencies, we’ll dot all the technical Is and cross the SEO Ts to make sure you don’t lose any search engine visibility equity in the process.

ARE YOU HIRING?

We are always on the look out for dedicated, enthusiastic, passionate, creative and talented people to join our growing team. So if you’re passionate about pixels send your CV in – let’s talk